They are two completely different products: you are the only one who knows how your business works, therefore you are the only one who knows which is best for you.
An off the shelf software could be the best suitable solution for managing your administration, accounting, warehouse… those that are standard processes or the ones governed by law… but it doesn’t support you in what your business actually is. It cannot do it, because it is standard, you’re not!
Even a customized software can manage standard processes, but it is not limited to that: it is designed based on the needs of your company and simplifies your life precisely in the aspects/processes that make your business unique.
DO YOU WANT ANOTHER GOOD REASON?
A customer is not a number for us, it is not a bar code passed at the cash-register. In order to develop the proper ERP solution suitable to your company we will have to meet you, deeply comprehend what your company does, how it does it, where you can improve, where major issues occur. So we will get to know each other, rather well, and we will always be available to support you.