An off-the-shelf management software may help you run the accounting, payrolls and warehouse operations (standard processes or legally limited operations), but it can’t assist you in what really is your business. It can’t because it’s standard and you’re not standard!
Let’s make an example: you have a catering company and your business is becoming famous on the market, the demands increase, your dishes are being appreciated by more and more people.. so you decide to make a change in your company. You will only have to contact us, tell us about how you run your business and how you would like to improve it. We’ll advise you and together we’ll plan a strategy to get results: on your websites it’s now possible to book an event on an online calendar that will show when you’re available. When a customer books a date the software will automatically activate all the sequences you requested: it’ll send an email to waiters asking if they’re available, according to the menu it will create a shopping list divided by suppliers, it’ll remind you of appointments… it will do what you need and it will make your life easier, helping you save time that you’ll be able to dedicate to create new tasty dishes
An off-the-shelf management software doesn’t have a face, a handshake, a voice to advise you… whereas we do. For us the customer is not a number. In order to make the software fit for your business we need to get to know you and your company, how it runs, where it creates problems for you and how to improve it. We’ll be available to assist you in each step of the process whenever you’ll need us. And it’s not over yet: your company will grow and often that means changes, your custom software is designed to follow you in the changes and it’s able to grow with you.
Our custom software, just like the ones off-the-shelf, issues invoices, monitorizes sales and manage master data, but can a program off-the-shelf support George and help you when he is sick? A custom software can.
Are you wondering “who’s George”?
Let me tell you: you find yourself managing your processes thanks to huge excel files. Things to do multiply, deadlines pester you, you juggle among excel sheets, prints and emails circulating wildly between neighboring desks. In some extreme cases, the communication is carried out by post-it on the monitor. In this scenario, understanding at which point is a practice or an order becomes difficult. Three phone calls, four emails, ten minutes to check an Excel spreadsheet… and then the terrible truth: that practice is followed by George and you need to ask for his help, but today he is sick and your business stops.
Human resources are fundamental, but you need a software able to support them, in order to solve critical situations. If you want to grow you can’t clone George, but you can give him an instrument to increase the quality of his work..